Legal Terms

Terms of Service

Last updated: 2026-09

This page explains the scope of VPNFL's cross-border network acceleration service, account and subscription rules, acceptable use requirements, service availability and liability limits, account termination, and refund terms. Please read it in full before purchasing.

1. Service Scope and Coverage

VPNFL provides a cross-border network acceleration and subscription service. After registering in the user panel and purchasing a monthly subscription or a data package, users can get a subscription link from the panel and import it into clients on Windows / macOS / iOS / Android / Linux.

No email address is required to register — a username and password are enough. Routes cover 110+ countries / 230+ routes, including IEPL dedicated lines, relay, and direct connection types; the exact regions and routes are listed in the user panel. There is no limit on simultaneous online devices.

This service does not log the websites users visit or their browsing history. Account information and order records are used only for billing, customer support, and necessary compliance purposes.

2. Account and Subscription Usage Rules

  • Accounts may only be used by the person who registered them. Accounts may not be resold, rented, or lent out, and subscription links may not be shared with others, posted publicly, or traded.
  • Subscription links and account passwords are access credentials — keep them safe. If you suspect they have been compromised, reset your password in the user panel and regenerate the subscription link; the old link will stop working immediately.
  • Monthly subscription data resets each month on the activation date. If you upgrade mid-cycle, the price difference is converted into remaining days. Data packages last until used up and never expire.
  • There is no limit on simultaneous online devices, but they must be devices you own or normally control. The service may not be redistributed to third parties in any form.
  • Data consumed because credentials were leaked through careless handling and then used by someone else is the responsibility of the account holder.

3. Acceptable Use Requirements

  • When using this service, you must comply with the laws and regulations of the account holder's location and the location where the service is used.
  • The service may not be used for unlawful purposes, including but not limited to: attacking or breaking into other people's systems, distributing malware, sending spam, infringing intellectual property or privacy, and committing online fraud.
  • You may not scan, probe, stress test, or otherwise abuse the service, and you may not use automated tools to register accounts in bulk.
  • You may not resell, act as an agent for, or otherwise operate this service as a business.
  • If any of the above violations occur, this service may suspend or terminate the account in question; fees already paid are handled under Section 5.

4. Service Availability and Liability Limits

  • This service is provided as is. Cross-border link quality depends on your local network, your ISP's international gateways, the policies of the destination service, and other factors. No fixed latency or bandwidth figures are guaranteed, and no guarantee is made that any specific third-party service will remain accessible.
  • Third-party platforms such as AI tools and streaming services set their own region checks and risk-control policies. This service makes no guarantee about the status of third-party accounts.
  • Scheduled maintenance will be announced in advance through site announcements or the user panel where possible. For brief outages caused by upstream failures, force majeure, or third-party issues, this service's liability is limited to the fees the user has paid.
  • Users are solely responsible for the consequences of violating these terms or the laws and regulations of their location.

5. Account Termination and Refund Terms

  • Users may stop using the service at any time. Purchased plans remain available until their expiry date.
  • This service may terminate an account in the following cases: violation of the acceptable use requirements in Section 3; reselling, sharing, or abusive behavior; abnormal payment methods or abuse of the refund process.
  • Refunds: a full no-questions-asked refund may be requested within 60 days of the first payment. Submit your request in the ticket area of the user panel, including the order number and your reason. Refunds are returned through the original payment channel (Alipay / WeChat / USDT), and the time to arrive depends on the payment provider's processing. Once the refund is complete, the subscription access tied to that order ends as well.

6. Changes to These Terms and Contact

  • These terms are updated as the service changes, and the "Last updated" date on this page is revised accordingly. Significant changes affecting rights and obligations will be announced through site announcements or the user panel.
  • Continuing to use the service after changes means you accept the updated terms. If you do not accept them, you may stop using the service and request a refund under Section 5.
  • Questions about these terms can be submitted through the ticket entry in the user panel, and this service will respond as soon as possible.

This page and the Privacy Policy together form the complete agreement for using this service. Plans, data packages, and prices are governed by the pricing page and what is shown in the user panel.

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